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Refunds

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Accepted Payment Methods

We accept Visa and MasterCard. Payment can only be made using a credit or debit card. Payment is deducted from your account upon order.

Refund Policy

You can request a refund within 30 days from the date you purchased it. Any returned product must be in the same condition you received it and in the original packaging.

Returns & Contact

For return or refund questions, contact us at (470) 460-7027 or email support@shopcoutivo.com.

Health & Hygiene Returns

In the case of sealed goods which are not suitable for returns due to health protection or hygiene reasons, the right to cancel ceases if the goods become unsealed after delivery.